Reviews

Great Service and Great Car, The team were very friendly and helpful. I am very happy with my lovely little Citroen, and it drives very well- no problems whatsoever. Thank you so much!

Daughters first car

Purchased a Renault Twingo for our daughters first car.
Vince and Jordan were really helpful, honest, professional and true to their word.
A pleasure to deal with, everything that was discussed was done.
They even put extra fuel in it.
Very pleased, we would definitely use Horndean Car Sales again.
Thanks Vince and Jordan.
Shaun Emma and Ellie.

Car purchase

No pressure on the sale
Efficient
Friendly family business

I would highly recommend Horndean Car Sales LtdI would highly recommend this company. They are without doubt the best used car dealership I have ever worked with. They did exactly what they said they would do, when they said they would do it. This is quite refreshing in the motor trade. I will definitely go to Horndean Car Sales Ltd when I'm looking for another used car.

Far exceeded my expectationsThe service was excellent and far exceeded my expectations of a car sales operation. I felt a valued customer even though I was only buying a part exchange car. A father and son team who are lovely genuine people.

Recommended to anyoneVery helpful, no pressure honest service. Will go back next time a car upgrade is required

Horndean car sales. Excellent in every way.Extremely friendly and helpful, made buying a car a very relaxed and stress free experience. I would thoroughly recommend them.

Excellent service, would 100% recommendI couldn’t praise Vince and his son enough. Initially went to just browse at a few vehicles and they were more than happy to let me open up and look at any vehicle I wanted. Took one for a test drive and made the purchase.
The finance system is easy and simple to use and I didn’t feel any pressure at all to commit to a buy; unlike other places who tend to push.
Would definitely return in future and have already recommended them to friends and colleagues.
Thank you

Easy, efficient, sorted!4th car I have bought from them….they understand the individuals needs….no pressure.

First secondhand car purchaseThe customer service here is second to none. Vince, his son and daughter were very nice people to do business with. I would highly recommend them for your next car, I was more than happy with my experience. Long may you guys continue. Thank you all

Absolutely excellent and helpful couldn't asked for more such a a great service

A company definitely to be trusted.In a word, excellent. This is a family run company that puts the customer first. Cars are very high quality, fairly priced, and the owners put their name to them. Their after sales service and warranty are excellent and I am happy that I bought my daughter her car from them, knowing that her and her two young children are in a safe and reliable car.

Excellent service from our local dealerI was looking for a medium sized hatchback to replace my Kia C'eed which had done 140,000 miles. On Horndean Car Sales website I saw a 66 plate Suzuki Baleno with 41,000 miles. We visited, arranged a test drive and agreed to purchase. The car had a new MOT, service, Road Tax, and was cleaned before purchase. Financial arrangements were very straightforward.

Thanks to Vince at Horndean Cars. Great service. Informed us fully about he car and what we would get as far as new mot and service and years tax. Answered all queries and even followed up with Mazda dealership to confirm. Good communication throughout.

Good selection of cars all well presented. Jordan was very helpful without any pressure. My Nissan was fully serviced and included a 3 months warranty from Horndean car sales.

Brilliant local serviceVery professional, friendly and welcoming. Definitely went the extra mile and was accommodating to my needs. I would definitely use them again in the future.

Car buying at its easiest and friendliestVery friendly let us look at cars without pressure in our own time, we’re there for any questions….gave us a very fair part ex deal and the overall experience was fantastic ….was almost like buying off of friends or family rather than a someone we had only just met

Professional and friendly service from a family run business.Terrific experience from the start. The car itself (MX-5) is very good and as described in the advert. The owner of this family run garage is communicative and helpful. All the things one needed to made a successful transaction were in place - test drive, information, paperwork etc. I also had to get a small fix made under the 3 month warranty and this was done professionally and without any question. Would recommend Horndean. Thanks guys.

Very good and welcoming and amazing sales

Lovely people to do business withThe whole point of our visit was that my daughter discovered her 2017 Twingo is fine for a single fun loving girl but 7 years on with a nipper on the way it’s not really suitable. I had seen a Captur on the forecourt, asked my daughter if she was interested as it was much roomier.Went to the dealer, he told us to take it for a test drive, take as long as we want and my daughter decided she would see if she could park it easily, then she went out with my wife to Tesco of all places to see if she could park it in one of their smaller car parking spaces…She could, so we bought it for her. An expensive way to get her a larger car but your kids need to be safe.Overall we were very pleased with how we were treated, I don’t dress up “posh” I’m a builder by trade so what you see is what you get but it didn’t seem to matter with the service. Will definitely use them again when she decides she wants something even bigger I guess.Very nice people, we met the father and the son, you can tell they care.

Horndean Car Sales Brilliant super friendly service. They they do to prepare the car ready to pick up not pushy like some car sales places would highly recommend this family run company

Friendly, family run businessEasy to work with!

Would recommend Horndean Car Sales, friendly & knowledgeable staff.Very helpful, listened to my requirements for a replacement vehicle.. Gave me a fair price to trade-in my older car. Very happy with condition of new car + service, MOT & 6 months road tax.

Cannot fault my service buying my car. Thanks.Everything was just above and beyond. Great family business

Would definitely use Horndean Car Sales againExcellent customer service highly recommend Very helpful and friendly with no pressure

Had my last car from them for 17 years! Think that says it all.Very good. Didn’t feel pressured to buy, after sales service good & helpful.

Very friendly and helpful. Great range of cars at good prices. Didn’t badger you or hover over you. They left us to it until we approached them. Would recommend.

The whole process of purchasing a car and part exchanging my old car, was relaxed and there was absolutely no pressure to buy. The Manager Vince , was helpful and trustworthy and I really felt that everything would be taken care of . The part exchange offer was fair , and Vince very professionally saw to all the paperwork on my behalf.I am very pleased with my new car , which was delivered to me within two days and is in great condition. The delivery driver was very nice and he drove my old car back to the garage.I would recommend this garage.

They were excellent in every aspect of my experience, nothing was to much trouble, no hassle, could'nt have been more helpful.

Fantastic Service - Highly RecommendedSuper service from Horndean Car Sales who sold our 17 year old her first car. Absolutely cannot fault what they did at all. Would highly recommend these fellas without any reservation whatsoever.

Great experience. The whole buying process is streamlined which made life easier and stress free compared to the normal car dealership experience. Thanks again!

Excellent service, including after salesThis was my second purchase from Horndean Car Sales, service was excellent and when a minor problem cropped up they were quick to help. Would definitely use again

Really helpful, nice and easy transaction. Car was ready quickly having been serviced and washed with replacement tyres so great service. Would highly recommend as very pleased with my car at I feel a good price.Reply

I couldn’t fault horndean car sales. Vince was lovely from start to finish. He was very helpful, and always on the end of the phone if I needed to ask any questions. I’d recommend for anyone to buy a car from here as he goes above and beyond to help!

Freindly,Vince and Jordan nice people to do business with.Good service all-round.Said what they would do with car prior to getting vehicle.

pleasure to deal withIt was a pleasure to deal with this friendly, polite and efficient family concern I found them excellent and am very happy with my new car.

They were excellent in every aspect of my experience, nothing was to much trouble, no hassle, could'nt have been more helpful.

I couldn’t fault horndean car sales. Vince was lovely from start to finish. He was very helpful, and always on the end of the phone if I needed to ask any questions. I’d recommend for anyone to buy a car from here as he goes above and beyond to help!

Good, friendly service from both Vince and his son. No hard pressure sales pitch. Excellent after sales service.

Excellent service Really helpful Would definitely recommend Nothing was too much trouble

Excellent service Really helpful Would definitely recommend Nothing was too much trouble

5 start - recommendI couldnt recommend enough. Was clear about everything and was really helpful. 5 stars and when i next need a car ill know where to go. Definitely recommend

Excellent service, including after salesThis was my second purchase from Horndean Car Sales, service was excellent and when a minor problem cropped up they were quick to help. Would definitely use again

Friendly and accommodating, and certainly not pushy. Were flexible to help fit in test drives on a busy day that enabled us to try the cars we were interested in. We were buying our daughter her first car and they made this a really positive experience.

A Refreshing Car Buying Experience Does still exist.From the first "contact" when Jordan engaged with me, I was comfortable; the approach was friendly and helpful, as it should be, and once I had decided upon a Car he was so helpful regarding the car, some things to be aware of and so on. I drove the Car, we talked, I was content with the purchase and the Service and the things included in the purchase. We all would like a bargain, but definitely felt comfortable with all of the Horndean Car Sales offers and inclusive extra's with the purchase.....and indeed a half tank of petrol when I picked the car up. I have had a flat "no" to that request, or Taxing the Car even..... I came to Horndean Car Sales and I have to say it was a refreshing experience. Vince was on the same page when I went to pick the car up, so there must be good comms between them which helps the customer. A really good experience. Recommend them to you.

Excellent and trustworthy,Excellent service; friendly , helpful and prompt

Jordan could not have been more helpful or polite. Talked me through all the necessary paperwork for buying and selling my car. more than happy to recommend them to anybody.

Friendly and helpfulFather and son company, they were very friendly and not pushy salesmen. I found the car I wanted and everything was sorted out very easily by them. Only had the car a couple of weeks but all is going well so far.

Both Vince and Jordan were a pleasure to deal with. Their business....what they sell, the way they sell it and equally as important, their customer service is exceptional. They couldn't do enough to inform me of my options, and offered me a purchase that I was more than happy with. If you're looking for a professional service and don't want to be 'taken for a ride' then I would highly suggest you visit Horndean Car Sales.

A perfect experience for finding a secondhand carThe service was exceptional in many, friendly and reliable, where I have now acquired a secondhand car, which looks like new, took away the anxiety from hunting for a car and made it easy for me and delivered it to my home.Thank God for their existence.

One very happy customerSo happy with my 3rd car from you. Been using you for years, always grateful for the peace of mind I get from buying one of your cars. Thank u

Have a tendancy to keep a car, for sometime with detail to condition & running well. So a task to find a replacement, fortunatelly found a beauty at family run, Horndean Car Sales. In excellent condition, low mileage & at a fairprice. Vince & Jordan looked after me before & after purchase, found them to be attentive, honest & proffesional. Would 100% recommend.

The customer sevice was excelent at Horndean Car Sales, no pressure and the car was well presented when ready for me to pick up.

Use Horndean Car Sales with confidence.Excellent customer service and after care. Highly recommended.

Great professional and friendly service.Quickly responded to my initial enquiry. Allowed me to look at as many carr as I wanted abd test drive. All staff were both professional and friendly. The car I chose was MOT', valeted and 6 months tax arranged plus 3 months warranty. I highly recommend them.

Very Happy experienceWish there were more stars! Excellent attention to all details - would happily recommend the service and assistance at Horndean Car Sales

We would, without any hesitation, wholeheartedly recommend Horndean Car Sales! Vince and Jordan are friendly, approachable and helpful - they put us under no pressure to buy and were incredibly supportive throughout the whole process. They were very accommodating in arranging test drives and allowing us to compare vehicles and, after buying the car, they made sure that it was in optimum condition before we took possession - going above and beyond to attend to every detail. After-sale care has been equally good, underlining that Vince and Jordan are interested in their customers and not just a sale. Whenever we next need a car, we won't be looking anywhere else!

Great service would recommendVery friendly and efficient.second car bought from them no problems with the first

The Best Way to Buy a Car!Excellent customer service, with the option to book a test drive online or call/email. Plenty of time to look over the car without being harassed with a sales pitch! Took out to test drive and then given good advice about buying the car. Was ready to collect the next day with MOT/service/warranty/AA breakdown cover all done/arranged. Many thanks

Hi Jane, Glad we got that little issue sorted out for you and please call any more problems ?
All the best Vince &Jordan

Very friendly never put me under pressure to buy amazing service top quality cars probably the best purchase of a car l have had. Top quality will recommend to anyone l know. Thanks Horndean garage

100% recommend- Geat service

Really great service from Horndean car sales. This is the second car we have bought from them. Vince is really helpful and genuine amd a pleasure to deal with. Really pleased with my car and the service I received. Would 100% recommend.

Amazing customer service

My family have brought used cars from here for years. The customer service is amazing and the cars are in great condition and very reliable. Vince told us all we needed to know about the car we were buying and when we were deciding he did not put any pressure on us to go for the car. I wouldn’t go elsewhere for a used car.

Really positive experience all round.

Great customer service, helpful, friendly and professional. Would recommend them without reservation, and will return when I consider replacing my current car in the future.

Highly recommended, great service

Purchased a car recently for our daughter who is learning to drive , very good experience, did not feel any pressure to buy , and we were able to test drive there and then . Vince was helpful and the attention to detail was very good, with providing a cam belt replacement and service prior to purchase and 3 month warranty. Would highly recommend.

Would buy from again!

Great service throughout buying our car. Friendly, helpful family-run business.

Good honest service any concerns were sorted out before we picked the car up. Would be happy to buy from them again.

Great car dealership

I had a great experience at this dealership. Very friendly and genuine car salesman, very knowledgeable and helpful.

I would recommend Horndean Car Sales for their professional service

No pressure in buying a car from them and happy to do a part exchange of my old car. The process of buying my new car was very straightforward and without any problems. Excellent Service.

Good-natured family business with first-class service

Yes we would recommend them - it’s good to do business on a personal basis when so many larger dealerships lack the personal touch.

Highly recommended. No pressure on sales. pleasure to deal with. Always happy to help. Would definitely use it again. Had an issue with the thermostat. car was picked up from me and repaired and returned the same day. Absolutely quality service.

The best car-buying experience I have had in over 40 years

When I first visited the showroom, Vince and his son Jordan were friendly and professional whilst I looked at the available vehicles. I then went away to think about the options. When I went back, they were very helpful and not at all pushy and it seemed that nothing was too much trouble, which is a rarity these days. I narrowed my search down to two vehicles test-drove both and finally made my mind up to buy a Fiesta. Even after the deal was done, I was able to go back and ask questions and was treated with the utmost consideration. I definitely would go back to buy from them in the future.

Family member had used them before, positive experience previously so purchased new car through them as first place I looked, easy sale, very friendly and knowledgeable.

Highly recommend

Excellent customer service answered all questions not pushy.

Great service and contact. very helpful with dealing with the transaction they went the extra mile and picked me up to collect the car. this is the second car I have purchased from them and would not hesitate to recommend them.

Excellent service & very helpful. Found a fault with the car & repaired it efficiently & kept me informed.

Definitely recommend this efficient friendly family local company

A lovely friendly family family-local business. They made buying a car so much easier and without stress or worry. They couldn't have been more helpful and we are very happy with the service and the car we purchased. We would definitely recommend them. There was never any pressure, they are very efficient and we felt confident in dealing with this company.

Great dealer

Really good experience buying. Super helpful and polite and always making sure we were good. No pressure either during the process which we appreciated. Had issues with the car which they fixed immediately.

Ideal source for second-hand bargains and personal advice.

They made a good deal of effort to cope with my uncertainty and eventually make a decision when surrounded by considerable diversity. The part Exchange arrangement was generous and helped with it’s decision-making. It is a family business and hugely beneficial, personal, and caring; always ready to answer our questions. It seemed to us that this was a very special way of marketing: it has a caring identity that reassures. So long as I can manage it and should it be necessary, we shall regard Horndean as our ‘local’ source for a day out and splendid service.

Very professional service very helpful and down to earth. Have brought cars from them before never had any comeback

Excellent service & great value.

Very good service, quick, efficient & professional, also very friendly. Well recommended. Nice aftercare package.

Very friendly, not pushy and very good after sales service.

Fantastic service We love our new family car.

100% recommendations for good quality cars Brilliant services Lovely family business

Firstly my experience was extremely convenient, smooth, and helpful. Vince and Jordan couldn't have been better, even after sales they were brilliant, I would recommend them to anyone, the car selection is superb and mixed. The car that I got from here is absolutely fantastic and I'm chuffed to bits.

The service was excellent. Thank you, Vince.

The service I got from Vince at Horndean Car Sales Ltd was top-notch. They are an honest, professional, and reliable car dealership.

Customer Service at its best.

Great service, no high-pressure sales. It was not possible to test drive the vehicle I was interested in on my first visit and I could not get back until the next day. Despite having other people express an interest in the same vehicle between my visits and could very possibly have sold the vehicle, they did not book any other test drives explaining that they had a booking the following day. I thought this was very honorable. What can be a daunting experience for some was made so much easier and more pleasurable. Their customer service was faultless. Will definitely continue to recommend them.

5/5 stars.

Vince and Jord are the loveliest people, They helped me to get my car absolutely perfect before they sold it to me and they were just great to buy from. Would recommend it to anyone local if they are in need of a new car!!

Amazing Service.

Vince was amazing. He was so quick and proficient with this sale and got the car sorted for me in a matter of days. The car itself is amazing and I can’t fault the service at all.

Excellent service at Horndean Car Sale Ltd’s, great customer service with no pressure sales. Very friendly and helpful. I purchased a car and it had a new MOT, service, taxed for 6 months and a 3 month warranty. The car is very clean and I’m very satisfied with it. Thank you Vince and Jordan.

Good Car for a Good Price

Very nice experience. Sold me an excellent car for a really good price. Salesmen were very professional an helpful with arranging the sale.

Excellent service

Vince and Jordan were absolute gentlemen. They were so very helpful and reassuring and made the purchase of my new car a pleasant experience. I have already recommended them to several friends.

Best car sales around!

An excellent service from Vinnie and Jordan from start to finish. Great value, professional, MoT, service and valet prior to collection. What more can I say..... Keep up the great work!

Simply the best car sales.

I recommend Horndean Car Sales as the best dealer I have ever used. Their attention to detail and customer service are fantastic.

So friendly

Really friendly and helpful and welcoming

Very efficient.

Polite and efficient.

Really friendly and helpful from start to finish.Very happy with my new car

Very professional with a great selection of cars. The whole experience was stress free. Would thoroughly recommend.

What all car garages should be!

From the first moment I walked into here, every interaction was professional and caring to the max. Vincent and Jordan really care about what is right for you, which sounds like a cliche but they really do. At no point did I feel pressured to buy a car, only supported. I can’t thank them enough.
Horndean Car Sales

Would give 7 stars if I could :)

Another great experience with Horndean Car Sales. Had to replace my car after it was written off and Vince and Jordan were helpful and understanding, helping me to find a car that suited my needs at a fantastic price. Every stage of the purchase was smooth and painless and the after sales service is second to none. Cannot recommend them more highly, there is nowhere better if you're looking to buy a car

Friendly and no pressure sale. Very happy with a well presented vehicle. Would certainly recommend them.

Friendly, efficient and professional service..

I would recommend this friendly and professional family company. I chose my car and they made sure it was completely ready with MOT and Road Tax. Anything that needed to be done was done. I’m very pleased.

We were treated with respect and honesty the whole process was so easy

Vince at horndean car sales was very respectful and helpful in the process of selling and buying our old car and buying another car.we got the car we wanted at the price we wanted to pay.At no time was any pressure put on us.I would thoughly recommend them to anyone.

Recommend to anyone!

Amazing right from the start. Communication was great every time and I love my new car so much. I really couldn’t fault them whatsoever.

Everything was very straightforward

Horndean Car Sales made it very straightforward to buy a car and do a part exchange. Vince was very helpful and talked us through the process and we collected the car within 2 weeks. I'd be happy to recommend them to anyone wanting to change their car.

Nice people do deal with.

Helpful and informative, no pressure, vehicle as described, agreed to have wheels refurbished with no quibble. would be pleased to recommend.

Very helpful and pleasant let me take the car at on my own for a test drive which through was great you don’t see the very offen easy to talk to

Wouldn't hesitate to use again

We found the whole experience extremely easy and never felt that we were under any pressure at any stage. Jordan was very friendly and he made sure we were happy with the deal he was offering. We were given plenty of time to road test the car and make sure we were satisfied with the car we finally bought. The Honda jazz we bought was serviced,valeted and ready for us when we arrived to collet it. Paper work was explained in full and completed without fuss. Extremely satisfied with the Honda and would recommend H.C.S. to anyone 10 out of 10.

Outstanding service from start to finish. Went above and beyond

Extremely happy with car and service received. Was picked up from the station and drove the car back to the office to test drive. Everything was perfect as described and the car was in great condition as expected from photos and video they kindly sent as I was coming from Essex. Due to distance I travelled warranty was given so I can use in my area instead of travelling back to them which was so helpful for me. Highly recommend this professional warm and friendly car sales. Thanks guys for everything.

Very helpful and friendly service, everything explained really well and no pressure to buy

Superb, I will definitely be using againSuperb service and a great vehicle! From the moment we contacted the garage Vince & Jordan could not have been more helpful. The service was excellent and nothing seemed to be too much trouble. My daughter has a superb vehicle and everything was exactly as promised. I would have no hesitation in recommending this garage.

Excellent service, very friendly and helpful. Would recommend and certainly use again

Excellent service, went the extra mile to be helpful, they even delivered my new car to my work. Vincent was great ,keeping me informed what was happening and when the car would be ready. I would definitely recommend them . I'm very happy with my new car.

Trustworthy and highly personalised service

A highly personalised service, trustworthy, and very easy to do business with. The owner has integrity, great customer service, and very fairly priced vehicles for sale. I feel very confident recommending this company.

Customer service Excelent, needed the car in a hurry, Vince was happy to oblige, even offering the use of a loan car while my new one was booked in for a cambelt replacement. would highly recommend to Friends and Family

Local friendly business

Was greeted by a friendly gentleman who went through he car and explained everything clearly and wanted to ensure I was happy. I did not feel rushed or pressured and the level of customer service was amazing, car was MOT'd serviced and valeted before I drove off. would highly recommend them in the future.

Buying a used car

Fantastic service from Vince. Very rare to find such an honest person and did exactly what he said he would do. Definitely buy a used car from here in the future.

Do yourself a favour, get your next car from here.

Outstanding.

all ways a pleasure to deal with, professional and deliver hight standard. Car good value and reliable. Look forward to using hordean car sales again