By Mandy S on 29 August 2016 | Verified purchase

I would like to say that dealing with horndean was a real pleasure,i have had some bad experience with previous car dealers,but vince and scott were helpful and friendly and didn't put me under any plessure to buy,the car I brought was not the most expensive on the lot but I still got treated as if I was buying the dearest car on the forecourt,we had a small issue with the central locking which they wouldn't have been aware off,the guys changed the sensor in one of the doors within a couple of days after ordering a new part,and the car drives very well,and its great to know that you have 3 month warranty if I have any other issues.

Reply from Horndean Car Sales Ltd on 31/08/16

Hi Mark and Mandy, thank you for your review. We are pleased you found your experience with us a pleasant one, we really do always aim to please! We are pleased to hear you are enjoying your new car and wish you all the best!

By Ying D on 21 August 2016 | Verified purchase

It is the first time I bought a car in U.K. and the whole process was very smooth. The services including road tax and warranty are just brilliant. Both Vince and Scott were very professional to deal with. Will definitely go back again

Reply from Horndean Car Sales Ltd on 23/08/16

Hi Ying, thank you for your review. We are pleased you felt you received a good service from us and hope you enjoy your new car!

By Tom M on 23 July 2016 | Verified purchase

Had a great experience buying a car from Horndean Car Sales, they went out of their way to help me, and all in all it was a hassle free purchase. The after sales package is great, I had a small mechanical issue shortly after buying the car, and they fit me in really quickly, fixing it the same day. Above all these are genuine, honest people who will go above and beyond to provide a great service. Highly recommended.

Reply from Horndean Car Sales Ltd on 24/07/16

Hi Tom, thank you for your review. We are glad you had a positive experience with us and are pleased you were happy with the after sales service you received. Happy motoring!

By Michael W on 20 July 2016 | Verified purchase

Very good service also good after sales service will always recommend to friends and family

Reply from Horndean Car Sales Ltd on 21/07/16

Hi Michael, thank for your review. We hope your enjoying your new car and wish you all the best!

By Charles R on 10 July 2016 | Verified purchase

Horndean car sales are all about customer service. Although often promised you don't always get it . Scott couldn't have been more helpful. Well informed and polite and not in the slightest pushy. I would definitely but another car from them.

By Joshua P on 24 June 2016 | Verified purchase

Pleasant staff and went out of their way to make me feel confident with my purchase

Reply from Horndean Car Sales Ltd on 25/06/16

Hi Joshua, thank your for your review. All the best, and we hope you are enjoying your new car!

By Simon B on 03 June 2016 | Verified purchase

Very good customer service, bent over backwards to ensure the car was ready to go as soon as I arrived to pick it up. Good selection of vehicles to suit all budgets.

Reply from Horndean Car Sales Ltd on 03/06/16

Hi Simon, thank you for your review. We are glad you were pleased with the service, customer service has always been our first priority.

By Paula W on 26 May 2016 | Verified purchase

From the moment I entered the forecourt of this dealership I was treated well, I probably was one of the most awkward of customers, I went for a test drive and I loved the car, a Toyota Avensis, but I had also seen a Mercedes that I was keen on and couldn't make up my mind, Vince was so good and said not to worry, to go away and think about it, it didn't take all that long to call back and confirm that I did want the Toyota, from that moment on the customer service I received was great, Scott even opened up for me to collect my new car at 7pm because I work till 6pm and had to travel some distance. Great service and so helpful.

Reply from Horndean Car Sales Ltd on 03/06/16

Hi Paula, thank your for your review. Customer service has always and will always be our number one priority. We are glad to hear you were happy both with our service and with your new Toyota. Happy motoring!

By Kirsty P on 24 May 2016 | Verified purchase

Great experience buying. Guys were friendly and avoided the 'hard sell', very easy to deal with. Went above and beyond to ensure the car bought was ready and in great condition upon collection. Serviced, taxed, MOT-ed and even added in 2 tyres too.

Reply from Horndean Car Sales Ltd on 06/06/16

Hi Kirsty, thank you for your review. We are glad your found your experience with us a good one. We have never been interested in the 'hard sell' technique but choose instead to invest our time in offering excellent customer service.

By Mike K on 12 May 2016 | Verified purchase

Good price, and could not be more helpful, they even did some work on the vehicle that was not expecting, great service all round ?