By Paula W on 26 May 2016 | Verified purchase

From the moment I entered the forecourt of this dealership I was treated well, I probably was one of the most awkward of customers, I went for a test drive and I loved the car, a Toyota Avensis, but I had also seen a Mercedes that I was keen on and couldn't make up my mind, Vince was so good and said not to worry, to go away and think about it, it didn't take all that long to call back and confirm that I did want the Toyota, from that moment on the customer service I received was great, Scott even opened up for me to collect my new car at 7pm because I work till 6pm and had to travel some distance. Great service and so helpful.

Reply from Horndean Car Sales Ltd on 03/06/16

Hi Paula, thank your for your review. Customer service has always and will always be our number one priority. We are glad to hear you were happy both with our service and with your new Toyota. Happy motoring!

By Kirsty P on 24 May 2016 | Verified purchase

Great experience buying. Guys were friendly and avoided the 'hard sell', very easy to deal with. Went above and beyond to ensure the car bought was ready and in great condition upon collection. Serviced, taxed, MOT-ed and even added in 2 tyres too.

Reply from Horndean Car Sales Ltd on 06/06/16

Hi Kirsty, thank you for your review. We are glad your found your experience with us a good one. We have never been interested in the 'hard sell' technique but choose instead to invest our time in offering excellent customer service.

By Mike K on 12 May 2016 | Verified purchase

Good price, and could not be more helpful, they even did some work on the vehicle that was not expecting, great service all round ?

By Kelly M on 09 May 2016 | Verified purchase

Found an almost brand new, and in immaculate condition, car for my daughter at a bargain price for the mileage it had done. Vince and his guys there, were really helpful, through the whole process, even helping us get it home. We would definitely recommend their fantastic service!

By Sheila M on 15 April 2016 | Verified purchase

Great customer service , and after care. No pressure when looking , but most helpful. This is my 2nd purchase and would recommend them to anyone.

By Dave And Mary P on 02 April 2016 | Verified purchase

We were initially shown the car by Vince who was very helpful. We returned to purchase the vehicle and were dealt with by Scott, who was very helpful, patient and courteous. HCS provided all the items and services agreed by Scott at the agreed price. He handles all our extra requests in a very efficient and couteous manner. The car was presented in very good condition and seems to run very well. All requested mods were carried out as we request. Overall, we had a very positive experience and would recommend HCS to other customers.

By Jackie H on 27 March 2016 | Verified purchase

Guys at Horndean Car Sales were very helpful, answered all our questions and most of all not pushy in the slightest pleasure to do business with.

By Helen O on 04 March 2016 | Verified purchase

Very polite and pleasant to deal with, the car is just what we were looking for. Thank you.

By LOUISE S on 04 March 2016 | Verified purchase

Hordean car sales pass the MOT for me! Honesty and car sales men don't often go together, however these guys have the xfactor as far as I'm concerned. I love my car and would highly recommend you take a look at what they have to offer because you deal with anyone else

By Elisabeth And David E on 19 February 2016 | Verified purchase

Scott was very helpful and professional. My new car was serviced and cleaned before collection. Had a small problem which was rectified very quickly. Love my new car.